- Please allow 3 – 5 working days for your request to be processed plus additional time for lawyer allocation. Allocation times can vary depending on the nature of the query and lawyer availability – while time sensitivity of each query will be taken into consideration, this service may not be suitable for urgent queries.
- This service provides general legal guidance and may not be suitable for reviewing full contracts or resolving complex legal disputes.
- There is no obligation for lawyers to continue beyond the allocated 30 minutes.
- Completion of the referral form does not guarantee a consultation, as all referrals are subject to lawyer availability and capacity.
- Not all situations may be able to be resolved through this service. Members may be advised to seek independent legal support outside the scheme if necessary.
- The Ivors Academy maintains the right to discount queries due to misuse of this service from individuals.
- Each query is handled on a case-by-case basis.
- Make sure you answer all the questions accurately and honestly. Give appropriate detail where necessary and make sure that you are stating clearly what your desired outcome from using this service will be.
Contact membership@ivorsacademy.com with any questions.